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Frequently Asked Questions (FAQ)
Can I change texts and images on my page myself?
If you wish, I will create your own user account for you for an extra charge. So you can make changes yourself.
If you book this CMS package, the training is included.
Are updates included?
Within the first year after completion of all work and invoicing, minor changes and adjustments, as well as necessary updates to the website are free of charge. Larger work will be charged fairly according to hourly rates.
I don't have a domain yet, can I order it from you?
If desired I can help with the search and registration of the domain.
Are there ongoing costs?
In addition to the one-time costs for the creation of the website, there are monthly costs for the web hosting. The standard package costs 18,00 € per month and is essential for the smooth functioning of your site. For extended requirements I will make you an individual offer depending on the scope of services.
The monthly flat rate for the small starter site is €39.00 for the first 24 months, then the usual €18.00.
Do I have to pay a deposit?
I ask for a deposit of 30 % as soon as you agree to my offer.
After submitting the raw materials (logo, images, texts, ecc.) I create a layout proposal, which you can view online at your leisure. We will discuss changes together until the page meets your expectations. In case you don't like my designs at all, you can withdraw from the contract free of charge up to this point and you will get back the whole deposit without any problems.
Otherwise, another partial payment of 30 % will be made after the design is accepted, and the remaining 40 % will be paid upon online delivery.
For the VIP Day and DIY Workshop, I charge a deposit of 50% before the work begins.
Do you also offer online stores?
I already have a page. Can you help me with it?
It is always difficult to continue working on a foreign site. After I have already made several bad experiences with it, I can unfortunately not offer myself for such orders.
I would be happy to make you an individual offer for a revision, extension or redesign of your website.